- Four+ years of experience with computer systems or networking
- Experience working with computer hardware for installation and upgrades
- Experience working with software installation/upgrading procedures
- Experience working with file and system maintenance procedures
- Experience with DISA Gold Disk, Retina Scans, and VMS systems
- Experience in vulnerability mitigation, repair, and resolution
- Experience with remote IT tools
- Knowledge of Remedy Action Request System
- Good organization skills to balance and prioritize work, and multitask
- Good analytical and problem solving skills to troubleshoot systems problems
- Good communication skills to communicate with support personnel, customers, and managers
- Ability to work independently and as part of a team.
- Bachelor's degree in computer science or equivalent combination of education and experience.
2.7.11
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